Last Updated: [September 2023]

1. Introduction

1.1. Quiver Outdoor Gear (“we,” “us,” or “our”) is dedicated to safeguarding your privacy and the security of your personal information. This Privacy Policy explains how we collect, utilize, disclose, and protect your personal information.

1.2. Please carefully review this Privacy Policy to comprehend our practices concerning your personal information. By using our services or providing us with your personal information, you agree to the terms presented in this Privacy Policy.

2. Information We Collect

2.1. We may collect various types of personal information, including but not limited to:

• Contact Information: This includes your name, postal address (5 Partridge Place, Melkbostrand, Cape Town, South Africa, 7441), email address (info@qvr.co.za), and phone number (+27 71 142 6093).
• Account Information: If you create an account on our website (www.qvr.co.za), we may collect your username, password, and other relevant account details.
• Transaction Information: Information related to your purchases and transactions with us, such as order history, payment details, and shipping information.
• Communication Information: Information provided during your interactions with us, including emails, customer support inquiries, and feedback.
• Technical Information: Automatically collected data when you visit our website, such as your IP address, browser type, device information, and browsing behavior.

3. How We Use Your Information

3.1. We may use your personal information for various purposes, including but not limited to:

• Processing and fulfilling your orders, including shipping and delivery.
• Managing your account, including account creation, authentication, and account-related communications.
• Responding to your inquiries, requests, or comments.
• Improving our website, services, and customer experience.
• Sending you promotional materials and updates, where you have provided your consent to receive such communications.
• Complying with legal obligations and protecting our rights, interests, and the security of our website and services.

4. Sharing Your Information

4.1. We may share your personal information with third parties under the following circumstances:

• With service providers and partners who assist us in providing and improving our services, including payment processors, shipping companies, and marketing providers.
• When required by law or in response to legal processes, to protect our rights, privacy, safety, or property, or to respond to an emergency.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Your Rights and Choices

5.1. You have certain rights regarding your personal information, including:

• Accessing and obtaining a copy of your personal information.
• Correcting inaccuracies in your personal information.
• Withdrawing consent for marketing communications.
• Requesting the deletion of your personal information, subject to legal requirements.

5.2. To exercise these rights or make inquiries regarding your personal information, please contact us at the provided email address or postal address.

6. Security

6.1. We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or storage system is entirely secure, so we cannot guarantee absolute security.

7. Changes to this Privacy Policy

7.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version of the Privacy Policy will be posted on our website with the “Last Updated” date.

8. Contact Us

8.1. For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: info@qvr.co.za
• Postal Address: 5 Partridge Place, Melkbostrand, Cape Town, South Africa, 7441